Moderating a Panel: 3 Unconventional Best Practices

January 21, 2014 in Author, Dale Ludwig, Facilitation, Meetings, Talent Development

Last week Greg (Turpin’s VP) moderated a panel discussion hosted by the Chicagoland Chapter ASTD (CCASTD).

As I observed, I realized that the discussion was one of the best I’d ever attended. It was good, not only because of the insightful panelists (and they were), but also because of how Greg kept the conversation orderly through the use of some unconventional techniques. Here’s what I mean.

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  1. Direct everyone’s focus. As you can see in the photo, Greg positioned himself in the audience. We were in theatre seating with a center aisle. As you probably have seen in other panel discussions, panelists tend to speak directly to the moderator. Had Greg been up front, the panelists would have had to turn to the side or back to address him. Being out in the audience opened them up to the group. Placing himself in the audience also helped Greg monitor what was going on with the group as a whole.
  2. Make it as conversational and intimate as possible. While there was a raised stage behind them, the panelists were seated at audience level on stools. Having them sit on the same level as the audience, but slightly elevated, made the conversation feel more intimate. Also, the panel took place after dinner. While it took a few minutes to move from the round dinner tables to the theatre seating, the new seating arrangement made it so much easier to listen. No one was forced to twist uncomfortably to face the panelists.
  3. Help us know who’s talking. The panelists’ pictures, name, title and company were projected behind them in the same order they were sitting. This helped the audience remember who everyone was and the angle their answers and comments came from. This was such a simple, practical idea. How many times have you forgotten who individual panelists are after they have been introduced? If you’re like me, every time. Panelists’ bios and pictures were also provided on handouts. I was able to learn more about them, if I wanted, as the discussion went on.

I think the evening’s success was the result of Greg’s taking the time to think about how he could make the panel discussion as easy as possible—from the panelist’s perspective and the audience’s. By breaking the fourth wall of the stage, he was able to bring the discussion to the audience, making all of us feel a part of it.

In the photo left to right:

  • Michelle Reid-Powell, VP of Talent Management and Organizational Effectiveness, The CARA Group
  • Aaron Olson, VP and Global Head of Talent Management, Aon Corporation
  • Greg Owen-Boger, VP, Turpin Communication
  • Panelist blocked by Greg:  Tara Hawkins, Training & Development Graduate Program Coordinator, Roosevelt University
  • Toni Fico, Director, Performance Solutions, U.S. Cellular
  • Brittany Horner, Associate Principal, Caveo Learning
by Dale Ludwig, President & Founder of Turpin Communication and co-author of the upcoming book, “The Orderly Conversation”