Optics Matter

October 8, 2013 in Author, Greg Owen-Boger, Meetings

greg 200x300Gretchen Pisano, a consultant colleague of mine, starts many of her consulting engagements with this quote, “Be present or be absent, but don’t be both.” Learn about Gretchen here:  Sounding Board, Inc.

I love that quote.

Next time you’re in a meeting, look around. How many of your colleagues are physically in the room, but not present?

They might be staring off or checking their email. They might even be playing a game on their smart phone.

Who knows? They could actually be listening, but you wouldn’t know it. They appear disinterested and disengaged, and that sends a message to everyone else in the room.

We all know this, of course, but it’s good to be reminded once in a while:

Optics matter.

It’s not enough to be engaged. You need to look engaged too.

By Greg Owen-Boger, VP at Turpin Communication and co-author of the upcoming book, “The Orderly Conversation”