It’s been 10 Great Years with Sarah Stocker!

November 16, 2015 in Dale Ludwig, News, Posts for Buyers

Sarah StockerThis week all of us at Turpin celebrate Sarah Stocker’s 10th year with the organization! As I write that I wonder how we ever got anything done without her.

Sarah wears more hats than anyone else at Turpin.

First, Sarah is an insightful, empathetic workshop coach. A person who gently guides workshop participants through the video review and coaching process.

Behind the scenes, and working remotely, Sarah does much more.

  • She coordinates all workshops, working with buyers, facility managers, learners, and the Turpin team.
  • She manages eCoach, a monster of a process that has gotten easier with our new platform, but still requires sharp-eyed attention to detail.
  • She runs our weekly staff meetings with patience and a well-ordered agenda.
  • She proofs every document that goes to anyone outside the organization, including this post.

I could go on, but you get the idea. Sarah is the person who knows where everything is, how everything works, what we did the last time, and what we planned to do this time, but have forgotten. She can send me the third reminder to take care of something or other and still not sound the least bit annoyed that I haven’t done it.

Thanks, Sarah, for spoiling us with your talents.

by Dale Ludwig, President & Founder of Turpin Communication and co-author of the book, “The Orderly Conversation”

Take Your Presentations to the Next Level in 2011

December 1, 2010 in Dale Ludwig, Delivery, Greg Owen-Boger, News, Preparation, Sarah Stocker

Take your presentations (or your team’s) to the next level by participating in a highly interactive 2-day presentation skills workshop in Chicago presented by Turpin Communication.

2011 Presentation Skills Workshop Dates in Chicago:

  • January 11-12
  • April 12-13
  • July 11-12
  • October 25-26

These sessions are open to the public and are designed for business presenters at all levels. Enrollment is limited to just 8 participants. Each session will be taught by 2 instructors to ensure plenty of personal attention. See below for more information.

Reserve your spot soon because space is limited to just 8 participants. 

Hope to see you in 2011!

Learn More  |  Enroll Now

Course Overview

During this highly interactive workshop, we’ll help you
Find your focus. Be yourself. Only Better.

You’ll capitalize on your strengths and develop the skills you need to overcome your weaknesses. You’ll also learn:

  • How to engage your audience and appear more comfortable
  • How to feel less nervous
  • How to organize your presentations more clearly and efficiently
  • How to improve the design and delivery of your PowerPoint slides
  • How to make sure what you say is actually heard
  • How to manage questions and interruptions during your presentations

Throughout the course, you’ll work on a real-life presentation of your choosing. All exercises are videoed, but your videos aren’t replayed in front of the group. Instead, after the exercise, you’ll watch your video with a coach. This private coaching will provide additional – and very valuable – feedback to help you integrate what you’ve learned in class into the situations you face outside of it.

The course includes 12-month access to eCoach, Turpin’s online skill-reinforcement tool.

Learn More  |  Enroll Now

Applying what you Learned in Presentation Skills Class

September 29, 2010 in Author, Dale Ludwig, Delivery, FAQs, Preparation

This question was submitted by Nick through our Ask an Expert forum, which all workshop participants have access to after attending one of our workshops.  Since it brings up a common concern, I’ll answer it here on the blog for others to see.

I recently delivered a presentation and found that I forgot to use many of the lessons I learned in the workshop.  I found myself relying too heavily on my slides and not having a conversation with the audience. This was a bit disappointing because I thought I was making progress since the workshop.  Any suggestions on practicing or creating slides that forces me to be more of the Improviser and not the Writer?

First, I want to say that it’s really a good thing that you’re more self aware during your presentations.  That’s an important first step.  Of course when we gain self awareness we also gain the knowledge that we don’t always do what we planned to do.  But try not to be disappointed.  You’re on the right track.

That said, let’s take a look at your presentation issues.  Like most people with the Writer Default, you’re struggling with the transition from preparation to delivery.  So, be sure to prepare your slides with delivery in mind.  Create meaningful slide titles that, when read during delivery, will launch the conversation you want to have.  Keep your slides simple and to the point.  That means editing them mercilessly.

Next, don’t practice to come up with the single, perfect explanation.  It will mess you up during delivery.  Instead try to get comfortable explaining your slides in a variety of ways, imagining a variety of listeners.  That will improve flexibility.

When you deliver your slides, give your audience an overview of each, then go into the details.  If the slide has a list of bullet points, read through them.  If the slide has an image or data, tell your listeners what they’re looking at.  This will focus their attention on the screen when the slide first appears.  After the overview, it’s your responsibility to turn back to your audience and continue the conversation.  It’s sort of like show-and-tell because you’re showing people the slide, then talking about what it means.

As you continue to deliver presentations, don’t worry about everything at once.  You’ll overwhelm yourself.  Tackle one issue at a time.  For example, go into your next presentation with the goal of using your slide titles better.  Or remembering to move toward your listeners after you’ve delivered the overview of each slide.  Stay focused on changing one behavior at a time.  Long-term improvement will follow.

To help with that, take advantage of the feedback you received post-workshop through eCoach.  Both the follow-up letter and the video comments available there will help you stay focused.  Our goal with eCoach is to help you prioritize.  Review you follow-up letter before your next presentation.  And be sure to take a look at the video exercises from the second day of class.  That’s when we were working on slide delivery.  Watching them again will remind you of what it felt like to successfully manage your Default Approach.

Thanks for your question.  Let me know how you’re doing.

by Dale Ludwig, President and Trainer at Turpin Communication

eCoach Streamlines and Enriches Presentation Skills Training

January 22, 2010 in Author, Dale Ludwig, News, Training


Chicago, Illinois – Turpin Communication, a Chicago-based training company specializing in tailored presentation and facilitation skills development, has launched eCoach, a first-of-its-kind learners’ portal.  Through eCoach, Turpin blends the highly experiential in-class training they’re known for with the convenience and efficiency of online training.  The unique training experience offered through eCoach not only streamlines the live training process, but also enriches skill development over the long term.  The result is greater value and increased return on their client’s training investment.

eCoach enriches the live workshop experience in three ways.

Online pre-work jumpstarts the training. Before their live workshop, participants spend an hour or two online completing a draft of the presentation they will practice in class.   The pre-work course, called “Preparing Your Presentation” is taught by Turpin trainers using video and PowerPoint.  As they create their presentations, participants are also learning Turpin’s unique approach to fast, effective organization.   When the draft presentation is completed, it’s uploaded to eCoach.  From there, Turpin trainers review it and prepare feedback to be delivered in the workshop.

This is an important advantage because when participant and trainers meet in the classroom, the foundation for the class is already laid.   “Not only does this save precious workshop time,” says Dale Ludwig, Turpin’s president, “but since participants are able to work at their own pace online they have time to absorb the underlying concepts of organization and persuasion.”

eCoach enriches individual coaching. Beyond pre-work, the secure eCoach site is used to house each participant’s in-class videos.  Like most presentation skills companies, Turpin relies on video to help presenters gain perspective and focus their improvement.  When videos are recorded in class, participants review them privately with a Turpin trainer.  Until recently video was recorded on VHS tapes.  It was the switch to digital recording, according to Ludwig, that sparked the eCoach revolution.  “Once video went digital, we realized that we had a huge opportunity to improve how the video was accessed and the quality of learning attached to it.”

Workshop participants no longer leave class with a VHS tape in tow.  Instead, after the workshop all videos are uploaded to eCoach.  From there, Turpin trainers review them, integrating comments and reminders that will be visible to participants as the video plays.  This way, when presenters review their videos, they’re reminded of the coaching they received.   “Before eCoach,” says Ludwig, “what was discussed with presenters during video review was fleeting and easily lost.  Now we’re able to put it at their fingertips.”

Skills are refreshed. Workshop participants have access to eCoach for the twelve months following their live workshop.  During that time they can review their videos, retrieve course materials and watch seven refresher videos.  These brief refreshers offer on-demand reminders and skill reinforcement.  Like the pre-work, the refreshers are another way Turpin is using online methods to enrich the live workshop experience.

Turpin’s clients are excited about the value-add eCoach provides.  As Frank Iamelli of the Blue Cross Blue Shield Association said, “I’m thrilled to be able to offer something new, innovative and cost-efficient while still bringing high-value (training) to our students.”

Turpin Communication has been delivering presentation and facilitation skills workshops since 1992.  It delivers group workshops to a variety of clients, open-enrollment classes for individuals, and presentation skills training delivered online.   Turpin’s goal is to help presenters and group facilitators develop the skills and insight they need to succeed.


Media Contact:
Dale Ludwig, Ph.D. President
Turpin Communication