Be Careful with Activities

October 25, 2016 in Greg Owen-Boger, Posts for Buyers, Talent Development, Training, Video

In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, discusses guidelines for designing activities for Subject Matter Experts to deliver.

In my experience, if training is going to fall flat it’s going to be because of the activities. And let’s face it, they’re really difficult to set up and execute and debrief well. And that is especially true with folks outside of talent development such as subject matter experts.

So if you’re going to ask subject matter experts to execute activities, make sure that you make clear expectations for how to set them up. Explain that they have to make sure that the learners understand the on the job application and the relevance to them.

And, finally, offer them some suggestions for debriefing the activities.

Set SMEs (Subject Matter Experts) up for Success

August 23, 2016 in Greg Owen-Boger, Posts for Buyers, Talent Development, Training, Video

In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin’s VP, discusses how to set Subject Matter Experts up for success when designing content for them to deliver.

 

My colleagues and I work with a lot of subject matter experts and one of the things we’ve come to learn is that the materials that are designed for them, the the slide decks, the leader guides, and so on, are rarely designed with their delivery in mind. Now if you’ve ever delivered somebody else’s presentation or training material you know how very difficult that can be. So I’ve got two ideas for ‘what to do’ and one for ‘not to do.’

First, always make sure that the slide title is rock-solid. It should be clear and concise and SME should look at that slide title and know exactly what you intended for him/her to say.

Second, think hard about the “so what” about each slide or each group of slides. Don’t ask the SME to figure it out. That’s too much work for them. So give it to them in the leader guide or even in the notes section of PowerPoint. That way they’ll know how to wrap up each slide or groups of slides.

Finally, the thing not to do is to script them. They’re not actors and we shouldn’t ask them to recite a script. Give them their talking points and let them improvise around them.

So there you have it: two things to do, one not to do.